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Frequently Asked Questions

  • How do I fill out the driver application form?
  • What Do I Need to Bring for My Vehicle Inspection?
  • How much do drivers earn from the fare?
    "Drivers receive 80% of the fare and retain 100% of their tips."
  • How do I sign up to be a driver for HERide?
  • How much do drivers make?
    Drivers keep 80% of all the fares including 100% of tips.
  • What parking lot do I enter to pick up customers?
    North Economy parking lot is the only designated rideshare pickup locations at ATL. Follow signage to North Terminal which will lead to North Parking.
  • Am I allowed to pick up customers at the lower-level curb where the buses are?
    No. You are only allowed to pick up customers in the designated rideshare pickup area.
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